Count on your location to set the pace.

Orders are usually fulfilled with in 48 hours.

Once they're whipped up here they should be showing up on your doorstep within the approximate shipping times below.

• Standard post (Approx. 3-7 Business Days)
• Express Post (Approx. 2-5 Business Days)

Shipping to regional could clock in at a cool 7-16 days. (Lets hope it doesn't and let us know if it does!)

The lowdown on delivery arrives in your confirmation email by using the tracking number to keep an eye on your purchases!

• Standard Shipping with Tracking - Australia Wide (Approx. 3 - 7 Business Days) : $9.95
• Express Shipping with Tracking - Australia Wide (Approx. 2 - 5 Business Days) : $13.95
• Orders over $60, Standard Shipping with Tracking - Australia Wide (Approx. 3 - 7 Business Days) : Free Shipping
• Orders over $85, Express Shipping with Tracking - Australia Wide (Approx. 2 - 5 Business Days) : Free Shipping

*Public Holidays periods, shipping times may vary.

For more details please check our Shipping Policy

Sadly, not now. 💔 But maybe down the road! 🤩

We aim to guarantee your total satisfaction with your purchases. If your items aren't sparking joy for any reason, you could qualify for a change of mind return. To get the ball rolling, just follow these steps:

1. Submit a returns request via the contact us page with in 14 days of the date of the order was received. Your request must include the order details and the contact details of which the order was placed under.
2. After submitting a returns request we'll reply back to you within 10 business days with a confirmation email.
3. After the email is received by you, the products must then be returned at your cost to the returns address in the confirmation email.

Also the products must be returned:

• In the same original condition and packaging that you received it, unopened and unused.
• and include the proof of purchase receipt.

Check out our full Terms and Conditions or our Shipping Policy for more information.

We use an array of couriers so that your goodies don't get stuck at our warehouse in case of any unforeseen logistical issues!

We may use from the following:

• Australia Post
• Aramex
• Couriers Please
• Fastway
• Sendle
• Startrack

No can do, just deliveries for now!

When it's time to check out, get ready to pick from these options:

• Credit Cards (American Express, Visa, Mastercard, Union Pay)
• Debit Cards
• Apply Pay
• Google Pay
• Shop Pay
• PayPal

Please refer to our Terms and Conditions for more information.

Snag a deal by using your coupon code or gift card at checkout! Pop the code into the coupon entry field to turbocharge your shopping cart! 💨

If the coupon code or gift card is not working, it might be the following:

• It has expired.
• It might not be valid with sale items.
• Only 1 gift card or code can be redeemed at a time or per order.
• The gift card or coupon code might be linked to an email account that may not be yours.
• The payment method you have chosen, might not be valid with the use of gift card or coupon code.
• The gift card or coupon code might not be valid with any other promotions, discounts or loyalty rewards point redemption.

If issues persist, reach us on the contact form at the bottom of this page!

Your security while shopping with us online is our top priority. 🔐

That's why we've put in the elbow grease to make sure your online shopping journey is safe, smooth, and as snug as a bug in a rug!

Check out our full Terms and Conditions or our Privacy Policy for more information.

Check out the Lab Buddy Perks FAQ below!

Forgot your password? Hit the 'Forgot Password?' button to reset it! Just enter your name and email, and we'll shoot you a link.

If it's still not working, shoot us an email in the contact form at the bottom of this page!

You can opt-out of our emails by giving that 'Unsubscribe' button a solid click located at the bottom of the e-newsletter. 💌

If you can't shake off those emails, make sure you're unsubscribing from the right email address. Or hit us up via the contact form at the bottom of the page!

Check out the Lab Buddy Perks FAQ below!

Hey, want to partner up with Lab Buddy Perks for this group project? 🤓

It's the ultimate loyalty rewards. Earn points with every purchase, side quests, unlocking a treasure trove of exclusive benefits!

For more info visit our Terms and Conditions page.

Tap the purple rewards icon chilling in the bottom left corner to access the dashboard!

If you're unable to see the rewards icon, try clearing your browser history and cache.

If it's still not showing, reach us via the email form below!

Start earning those points by handling these missions:

• Earn 1 point per $1 spent
• Sign up an account
• Follow us on our social media
• Leave us a product review
• Post your haul on your socials

Don't miss out on the promo goodies, stay tuned to our socials and newsletter!

For more information check out our full Terms and Conditions

To trade those points for rewards with Lab Buddy Perks! Tap the rewards icon lounging in the bottom left corner to access the rewards!

Once you've picked your prize, you'll get a special coupon code to punch in at checkout.

Don't feel pressured to use it now, the reward will be kickin' back in the rewards tab on the rewards app.

Don't Stress! Your earned points are good for a year from the time you earned them.

Expect a nudge from us via email before they bid adieu, so you can start plotting how to enjoy the benefits you've snatched up. 💜

Once you've signed up and logged in. Tap on the purple rewards icon sitting in the bottom left corner.

Scroll down to the referral section and there you should see a referral web-link to share with your mates! 💝